Kusmi Tea USA delivers orders placed on the www.fericel.com/us website to the United States (*except Hawaii, Puerto Rico, Alaska, Guam, US Minor Outlying Islands, and U.S. Virgin Islands).
All States (except the states we do not ship to*) can be shipped using UPS (Standard) shipping method.
We offer FREE standard shipping within the US when you spend $49 or more. If your order is less than $49, there will be a flat fee of $5.99.
When your order is ready to leave our warehouse, you will receive an email with a link to track your order. *We do not ship to the following states: Hawaii, Puerto Rico, Alaska, Guam, US Minor Outlying Islands and U.S. Virgin Islands.
If you need to ship to Canada, please use the Canadian website.
Please note that our warehouse process orders only on business days. Also, due to the high volume of orders, it may take longer than usual for us to process your order and to send tracking information. Thanks for your understanding.
If you have any questions related to your delivery please contact our customer service .
|Shipping method||Description||Delays for delivery|
|STANDARD SHIPPING||UPS Standard||3-7 business days*|
Would you like to return your order or a part of it?
1.Place the product(s) to return and the completed Return Form in the original box or equivalent packaging.
2. Print and place on the package the Return Shipping Label.
3. Return shipments must be sent via insured ground shipping.